New The Hirshberg site at tumblr http://hirshberg.tumblr.com
New The Hirshberg site at tumblr http://hirshberg.tumblr.com
July 16, 2014 | Permalink | Comments (0)
On October 20, 2012, designers, hackers, futurists and urbanists converged upon San Francisco to celebrate urban prototyping (UP) at the second annual UP Festival. The aim of the festival—a packed day of project expos, performances and panel discussions—was to explore ‘placemaking through prototyping’: how citizen experiments and temporary installations can transform public space.
We focus our attention on the third panel discussion of the day titled “Formalizing Experimentation: From Prototype to Infrastructure,” which brought together planners, designers and thought leaders to discuss how to go from prototypes to lasting infrastructure. Or, how citizen-driven experiments can influence city policy—much in the same way Park(ing) Day inspired Pavement to Parks, the formal permitting of parklets throughout San Francisco.
What emerged was a fascinating conversation about contemporary urbanism in SF and the urban prototyping movement at large. The panelists discussed what the movement has to offer cities and society, its role vis-à-vis institutions, and its possible limitations in this era of fiscal woes. Here we present some of the highlights. (You can watch the panel here and read the full transcript here).
But first, the players:
Liz Ogbu (moderator) is a designer, urban strategist, social innovator, and academic. She’s currently a Scholar-in-Residence at the Center for Art & Public Life at California College of the Arts.
Chris Guillard is an accomplished landscape architect and founding partner of Conger Moss Guillard.
Matt Passmore is an artist, urban explorer and public space advocate as well as founder and principle at Rebar.
David Alumbaugh is a senior urban designer with the City of San Francisco Planning Department.
Ben Grant is a city planner, urban designer, curator and lecturer. He currently heads the interagency Master Plan for Ocean Beach at SPUR.
Now, the highlights:
NYC is to SF as top-down is to bottom-up?
Liz led off the discussion with a rough timeline of events leading up to the Festival, focusing primarily on parks and public space in San Francisco. Almost immediately, New York City emerged as a telling counterpoint.
The panelists cited Janette Sadik-Khan, NYC’s famously headstrong Transportation Commissioner, a “guerilla bureaucrat,” according to Matt. Her rapid transformation of NYC streets, converting spaces originally for cars into bike lanes and pedestrian plazas, stands in stark contrast to the culture of public space transformation in San Francisco, explains Ben—not in outcomes necessarily, but in style.
NYC, he says, operates largely from the top down. It has a “city government that would enable someone to do that kind of innovative, even radical reconfiguration of the streets and really get [her] back and stand up for that vision even when [she] hits bureaucratic
May 23, 2014 | Permalink | Comments (0)
The White House today announced that a middle aged balding diplomat would travel to Kiev immediately, “A man with gray hair, glasses, and the ability to speak with grim determination, a man who is no fun to be with and will say practically nothing, though take hours doing so.” The White House added that as a measure of its contempt for Putin, the diplomat “won’t even be an American. Not one-percent American!”
Russia denounced the move calling it needless escalation. Official Sergi Igkgksi mocked America, “For years you held aging Soviets in contempt. Now you send us an older guy with a frown and you expect us to care? Our éminence grise can drink your éminence grise under the table!"
Speaking off the record because he was not authorized to speak, a senior official who was incapable of being identified said, “The United States is alarmed and we pledge action. All options are on the table, including sending one of our crazy old white guys."
The looming grise crisis, in which both nations will pit their elderly against one another in a war of words, of fists, and, in a domesday scenario, of flying dentures and spit was seen as cause for alarm in many circles. Elmo Phailly of Human Rights Watch expressed his organization's concern saying, “I've watched guys like this on television, and frankly its inhuman. I won’t be letting my wife or kids watch the Sunday talk shows this week.”
March 01, 2014 | Permalink | Comments (0)
Here's the CIA's Big Data and information surveillance strategy in 51 seconds. The Snowden affair has shown us the range of personal data the intelligence community is collecting. But how they'd analyze and use all that information still seems mysterious. It shouldn't be. Last spring (before the NSA kerfuffle) CIA Chief Technology Officer Gus Hunt laid out his aspirational product strategy at the the Gigaom Structure conference. Wanted: software as easy to use as Excel where an intelligence officer can find any relationship between people, places, organizations, events, time, concepts and things --- and put these things together in ways she couldn't possibly anticipate.
You'd demand that too if you wanted only the best for your legion of spooks! Its also pretty close to the wet-dream big data product any corporation might desire. But they wouldn't have the luxury of gathering so much data on so many Americans. Oh wait a minute, doesn't the NSA get all that information from the likes of Google and Facebook. Gus isn't just speaking for the CIA, but all marketers as well!
Gus' full talk from Structure, which is one of the most cogent big data talks I've ever heard is here. Om Malik gets some great speakers at his events!http://www.youtube.com/watch?v=isH8j0MPu-Y
September 09, 2013 | Permalink | Comments (9)
July 07, 2011 | Permalink | Comments (14)
Kodak today launched an app that lets you purge people from photo collections "As if they never existed."
Back in the cold war, communist leaders would regularly air brush away leaders who were inconvenient. Molotov? Politburo today, gone tomorrow. Secret Police Chief Beria? Was he with us in Red Square last year? Doesn't seem that way.
The soviets had Apparatchiks to handle this. On Facebook we're stuck with people we wish didn't exist,and no scalable process to make them go away. Until now.
The Kodak Relationshiffft app is fast and accurate and is evidently finding a following in state security institutions, as well as high school. Now when you change your relationship status, your ex will magically disappear from all those Halloween and stupid bar-b-que pictures. Finally! App is expected to be widely available April 1st.
During the cold war propagandists reliably reconciled state photography with the ministry of truth's approved social graph. With 500mm members, Facebook users have been forced to manually purge unwanted people out of history's record manually. No longer. Kodak, who's brand is all about memories, is now deftly helping us make sure that the memories we don't want, never happened.
Nastrovia Kodak!
April 01, 2011 | Permalink | Comments (56)
Its one of the most eye-opening few days you can spend. Next week (April 7-9) is the 5th annual EG (entertainment gathering) conference in Monterey. Host Michael Hawley (Media Lab Professor. Musician. Impresario) pulls together a remarkable group of presenters from the worlds of design, arts, music, technology, education, performance, film making, and leaders. Its a celebration of creativity and whats possible!
EG has great dynamic range--- impassioned talks, evenings of performance, parties, creativity in all its forms and always great conversations. The conference is a was crated by the originator of the TED Conference, Richard Wurman, and maintains the intimacy that TED had when it had only few hundred attendees.
I was trying to think of what you call such a thing since "conference" is such a pedestrian term. Mike, I'd say you created a kaleidoscopic phantasmagoria! (1)
There are a few seats left. Register & learn more here: http://the-eg.com
This Preview Video gives you a sense for the experience.
Some details from an email Michael sent me:
It is a truly wonderful group. I hate to single out highlights, but, gosh: private premieres of the new BBC epic HUMAN PLANET — and of Pat Metheny's new 3D "Orchestrion" movie. An evening at the Monterey Bay Aquarium. A full evening, live, with FROM THE TOP. A sneak launch of Discovery's CURIOSITY project — the most ambitious effort they've ever undertaken. Incomparable talents, like RIta Moreno; household names, like Scott Simon; true heroes, like Somaly Mam (who has rescued more than 6,000 girls from the horrid world of human trafficking). The world's dominant ultramarathon runner. The curatorial genius who brings the Museum of Natural History to life. The inventor of Google's AI-driven cars. An amateur pilot who has flown his little Cessna to most of the countries on Earth. A full evening designed by some of the most inventive magicians in the world. Incredible animators, including stars from Pixar. The first female director of DARPA.
It is really a mistake to rattle on about this because it leaves out so many incredible, industrious, passionate talents. Even by EG standards, this is one of the most wonderful programs we've seen. Browse the presenters for yourself: http://the-eg.com/presenters
(1) Note: I stole kaleidoscopic phantasmagoria. NBC President Pat Weavercoined the term in 1955 when he created Monitor, a spectacular radio show that went on all weekend, every weekend with contributors from all over the world. It thew out everything that was known about radio formats, did what TV couldn't, and aggregated such a large audience over such a large time period (which 15 minute network radio shows were really bad at by then) that advertisers loved it and it saved NBC radio for another 20 years. Many say it presaged the web and NPR. But that's another story. Though I touched on at when I spoke at EG a few years ago in a talk called," How The Computer Ambushed Televsion"
March 31, 2011 | Permalink | Comments (22)
The NYtimes breathlessly sends me an email with a special offer: a free two week online subscription. Just as they are also offering a free year's on line subscription to longtime Digital users. (Times to Hirshberg: Drop Dead)
Unless I'm lucky enough to get the offer they and Lincoln are making for a free subscription till the end of the year:
Only online they've been pushing me on four weeks for 99 cents.
All against the background that their overall pricing is practically the highest ever for online subscription anything.
This seems particularly strategically risky: Rupert Murdoch and Newscorp have played their hand. We know the pricing of the WSJ and the Daily. And armed with this market intelligence, the Times launches a product priced 2x the cost of the Journal and Daily combined. I was rooting for the Times. But really, is this an intelligence test?
I'm all for offers and test markets, but this seems like the most confused, desperate, flailing product launch ive seen in years. They seem to be saying "If you're a valued reader, we'll make you an introductory offer of a year. " Along with, "Hirshberg, you're so valuable, for you two weeks. Then we're really gonna get you." So they've managed to turn my good will into ire, and confused me with all these options and non-options. The whole point of this paywall launch is how to deftly transition their loyal users to a subscription model. People, this is not deft marketing. This is not simple. Part of their communication has been, "sure the pricing is a bit ridiculous, but we can make up for that with pricing offers over time." But adjusting the price weekly based on market dynamics doesn't seem like a reliable way to build a trusted brand. I know pork bellies are priced that way, but really, the Grey Lady?
I'm conflicted here. I understand how tough online news business models are. And how valuable the Times is. And how much readers undervalue online journalism. But against the realities of how marketing works, how to motivate consumers, how to speak clearly to the market and how to make tactical decisions based on competitive behavior, it looks like so much of what the Times is doing is a complete dud. And thats bad for all of us.
March 30, 2011 | Permalink | Comments (14)
Recently New York celebrated Fashion Week. A time when we are called forth to reflect on the fashion business and the technology business.
Several years ago I was CEO of Gloss.com, the multi-brand online retailer owned by Estee Lauder, Chanel and Clarins. I also had responsibility for a dozen Estee Lauder brand sites. Concerned friends used to say to me, “Pete, you used to be at Apple Computer managing Enterprise Marketing. Now you’re selling mascara. Explain.”
One of the strangest things about entering the beauty business was the language. Everything was “Fabulous!” Or, ”Genius!” Software people didn’t talk this way. Network performance was a rather precise thing measured in kilobytes per second and overhead percentages.
Screaming “genius!” at the latest creation from Bobbi Brown seemed a little disconcerting. Until I looked at the margins, which are pretty healthy in the world of prestige beauty. And then I realized: if it was fabulous, that was a fashion code word for it was never, ever, don’t even think about it, going to be sold on discount.
I was enlightened.
The consumer electronics world was full of price comparisons. Here women were lusting over little tubes of… goo… and thinking nothing of spending 40 or 100 bucks. During an interview a New York Times tech reporter told me, “Peter, this business will never work.” I asked why. “You’ll never get women to spend all that money on cosmetics.” I explained to him that as a geek it might not make a lot of sense, but Mrs. Lauder solved that problem long ago, and women, the beauty companies, and the retailers seemed to be just fine with it.
I also realized that about the only place in the tech world that actually understood the beauty play-book was where I had come from: Apple. In fact the way we both went about marketing was pretty similar. Then it occurred to me that the brand similarity was downright uncanny.
One of the most brilliantly marketed Lauder brands is M.A.C. cosmetics. It’s the exciting brand for creative types. The brand image was ruled with stentorian discipline by the creative director, James Gager, who wore jeans and a black shirt and left no detail untended too. It was a brand built on a base of enthusiasts who would spread the word. It was a brand that attracted celebrities. In a word, it was fabulous.
And it was all sounding mighty familiar. Hadn’t I worked for this brand before? I started giving a talk called, “Everything I know about the beauty business I learned at Apple Computer; or why Steve Jobs is the greatest cosmetics executive of all!”
In the years since it has only become more true. Apple is in the business of creating desire and lust for a category that hitherto had been utilitarian and functional. A playbook the beauty business had pioneered. Except that when the beauty business first went online, it hit a speed bump. On the internet, in the thumbnail images that show up in search results, a $30 Chanel lipstick looks an awful lot like the $3.00 product from Maybelline. Fabulous it is not! Not to mention an order of magnitude difference in price.
In the early days of e-tailing we spent our time trying to figure out how to transform this from a medium that simply pulled for price comparison to one that could communicate and evoke brand value and excitement. We worked with Yahoo! to gain control over the size and quality of images that showed up in search results. Our online merchants taught us how to evolve our simple master / detail e-commerce pages into sites that could at once merchandize and tell a brand story. Our warehouse and distribution firm was aghast that our industry would launch a seasonal product only to intentionally sell out in a matter of days just to create excitement, scarcity and lust.
About this time I decided that if we were to make the online experience more fabulous we had to really deconstruct the retail experience. So I went shopping. I brought along a video recorder and two people who could help me understand both M.A.C. and the Mac. For my visit to the M.A.C. cosmetics store in New York’s Soho and the Apple store just around the corner I invited advertising legend Steve Hayden, who created the original Macintosh “1984″ commercial, and beauty editor Lisa Gabor, who was a founder of Allure magazine and later ran inStyle.com. Here’s a record of that visit to two very different brands that are so much the same.
MAC and M.A.C from peter hirshberg on Vimeo.
October 14, 2010 | Permalink | Comments (5)
Memo to self: some marketing campaigns are best not launched on April Fools day.
After watching a bunch of pranks today (Goolge ,er, Topekia being my favorite), I saw a story about a New York State Senator launching a campaign to tell kids not to wear pants that sag. No more "Pants on the ground."
In the midst of a financial and governance crisis, a state senator seeks to galvanize the public about... pants. That would be April Fools fodder, right? Senators and Pants. Those very words together are the stuff comedians live for. And then there is his YouTube "Stop The Sag" Video. I watched it waiting for the punch line... and wondering," is it Saturday Night Live?" or is it real?
Ok, turns out its a serious campaign. State Senator Eric Adams thinks that one of the stupidest and most demeaning things African American kids can do is wear their pants down by their knees and turn this into fashion. Its bad enough for someone else to demean you, but to dress up like a fool and demean yourself messes with your self image and sends out the message that its ok if others think less of you. It perpetuates stereotypes. He's right. The video does a good job of tying the current pants silliness to historic racist images. Senator Adams gives a great history lesson on the relationship of design, icons and propaganda to discrimination and self-deprication.
If his campaign had been about girls not dressing in a too provocative manner I would have instantly recognized it as a serious education campaign. Whats truly staggering is that our nation has a "pants on the ground" public health problem in the first place. Its a strange "Jim Crow meets Monthy Python" mash-up thats spreading as a not so subtle form of racism and lack of self respect.
I think launching the campaign on April Fools Day only confused their important effort. . On the other hand, we live in such ironic times that you just can't tell whether its a joke or damn serious when the State throws a massive fashion fit over pants. And thats the kind of thing that commands a lot of popular culture attention!
April 01, 2010 | Permalink | Comments (58)
TEDx Silicon Valley: Art, Technology and the creation of GAFFTA from peter hirshberg on Vimeo.
Recently Josette Melcohor and I gave a talk at TEDx Silicon Valley on the uneasy relationship the art world has had with new technology and why we created the Grey Area Foundation for the Arts here in San Francisco. I take a look at art and technology over the last couple hundred years (Why did the French Avant-garde throw a fit worthy of Rush Limbaugh when photography was introduced?), how that relationship has evolved (Warning: art history according to me!) and the many projects we're involved in at GAFFTA that reflect open culture,collaboration and code/creativity. Its a nice overvoew of what were up to and features some of the most engaging projects today by artists like C.E.B Reas , Aaron Koblin, Stamen Design, and Gray Area resident artists Gabriel Dunne, Ryan Alexander and Daniel Massey.
The art world is learning a lot from silicon valley values and culture, more than a lot of us may realize as we're focused on new products and companies. And there is a lot the tech world can learn in open collaboration and dialogue with artists who are pushing tech culture.
Interested to hear more? Contact us at GAFFTA
March 29, 2010 | Permalink | Comments (43)
Edward R Murrow was describing the London Blitz and the fierce resistance of the British people as Hurricane Bill attacked me not once, but twice yesterday. Amidst steely grey skies and giant sea swells in Brigehampton, the waves ultimately engulfed my iPod shuffle, sunglasses and me in a first surprise attack as I was running. Seconds later and 1.5 miles away the waves washed up on the entire beach where my friends were, claiming beach towels, Conde Nast magazines whose only possible purpose in life is Hamptons beach reading, and... my brand new iPhone 3G . The iPod Shuffle hung on through Bob Edwards' audiobook description of Murrow on the courage of pensioners and flower ladies during the blitz. And while telling the story of brave resistance of 1941, the shuffle finally gave way, its valor not lost on me.
And then, silence. I was without communication and humbled. But also awed by the power of nature who was merely playing around and not serious at all. (The hurricane, after all, was 500 miles to the east...)
Minutes later, I see it. Amazingly, improbably buried in the sand-- one wet, sandy iPhone. And remarkably, still displaying incoming texts though otherwise going haywire (Intermittent RF electronics, warnings flashing constantly.) And sand in every orifice preventing any connections at all. I won't go into the ensuing unpleasantness.
Yet now, 22 hours and a big bottle of compressed CO2 air blast cleaner later, the iPhone and iPod recover. Completely, it seems. I'm left wondering: did they really just survive an encounter with a sandy, briny Atlantic? Or is this just borrowed time, and a good time to schedule an appointment at the Genius Bar? Either way, I'm impressed!
August 23, 2009 | Permalink | Comments (20)
Comcast has achieved renown for how they respond to customer service problems on Twitter. An interesting social media case study, until it happened to me.
Holy contradiction, phone man! How can you "not distinguish based on type of customer" and simultaneously serve "business accounts" better because they contract for good service? That's what I'm talking about. I'm feeling distinctly steerage about being a residential customer. Even AT&T didn't say this to me before I threw them out last year!
So in the space of a few tweets we've gone from the lofty possibility of customer service in the era of transparency to "Dude, don't you know, phone service can suck. Just call my mom. Help in today's world...."
July 08, 2009 in tcg | Permalink | Comments (38)
On Monday we set a goal of 140 people using the Aspen Ideas Festival Tag #aif09. We put out the word, threw a tweetorial, published our how to tweet guide... and wondered what would happen.
It worked: We've blew through 269 unique people using our #aif09 tag (for detail, chick on the chart to the left), and as of now there have been over 1500 tweets.
Crains Chicago Business took note, tweeting, "Wonky Ideas Festival gets sexy with Twitter." And wrote this article.
Today Lews Black recorded this urgent message to Ideas Festival tweeters:
You can follow tweets in real time here via twazzup, and tweets by speaker here in a great page built for us by Adam Hertz at Tweebase.
Friday Morning I'll be giving the tweetorial talk again at 7:45 AM in the Greenwald Pavillion. Festival Attendees, please come! (Best comment on the first talk was from Gawker's Nick Denton, who in his best British Tabloid sensibility told me, "I came by to make fun of the Tweetorial, but you actually explained Twitter better than the Twitter guys.")
Friday's tweetorial is part tutorial and part tweetup. So #aif09 tweeters, please come! I'll spend the first part of the talk on why this unlikeliest of mediums works and run through some great use cases for our audience. I'll also look at how twitter has been been used here in Aspen, and then go through how-to's . Finally, we'll break into groups where the twitter activated (which probably means you, if this link reached you) can help teach the rest how it all works.
The last tweetorial was standing room only... I was amazed by how many people (many my mom's age) came out, learned, and tweeted.
Here's text of the message we've shared with Ideas Festival Attendees just a couple days ago:
July 02, 2009 in tcg | Permalink | Comments (12)
Remember, if you tweet, be sure to use our hashtag: #aif09
A friend in aspen asked me, "How can my friends who aren't in Aspen follow the ideas festival?
Joan, here are three great ways!
1. Click here for Twitter search results on Aspen Ideas Festival
2. Check here for twazzup's page that gives results that update in real time & related media
3. Tweebase built this great page that lets you follow tweets writtnen about each speaker. What are folks saying about Eric Schmit's talk? Or Andrew Sullivan's Remarks
And here are three ways to tweet other from mobile devices:
1. For blackberry download twitterberry for blackberry
2. For iPhone, Twitter works directly from your browser
or, purchase Tweetie from the iphone store ($2.99)
3. You can tweet from any cellphones that can send texts. You tell twitter your phone number and then send tweets as text messages. Click here for how
June 30, 2009 | Permalink | Comments (20)
I'm at the Aspen Ideas Festival working with the Aspen Institute and our Conversation Group team on a project to get great swaths of Ideas Festival attendees and speakers to tweet the festival and thus share the conversation broadly. The Festival hits many broad topics--- Media, Environment, Health Care, Science, International Relations--- of interest to many on line communities, and thus a real opportunity make this event more open and globally engaging than it has been before.
On Tuesday at 4:00 PM I'll be giving a Tweetorial with Jeff Jarvis to share the hows and whys of Twitter. Whats great about the Aspen community is they've all heard about Twtitter, see how its changing politics, news, brands, conferences... so there is a lot of interest in learning how to do it. And getting such a smart, connected group online really furthers the purpose of the Ideas Festival. We're also telling everyone to use our hashtag: #aif09
Here's the message we're sharing with Festival Attendees:
The Aspen 140
Engaging the World 140 Characters at a Time
The Aspen Ideas Festivals gathers leaders to do the best thing you can do with ideas: share them. In years past all the action was on campus, aided by media (and bloggers) who reported on what was said. This year we're adding a new dimension: extending our reach by tapping the community of speakers and attendees to participate in open conversation about the ideas that are generated and shared here. We call this the Open Ideas Project, and the people who will make it happen are The Aspen 140.
How does it work? The Aspen Ideas Festival is teaming up with The Conversation Group to recruit at least 140 attendees to participate in reporting the Festival using any number of social media tools, and linking and distributing the content via Twitter. The attached "how to tweet the conference" guide tells how. The Ideas Festival will present a Tuesday afternoon "tweetorial" with Peter Hirshberg and Jeff Jarvis on the hows and whys of Twitter. We'll be aggregating all of the content originating from the Ideas Festival and posting daily a recap (a tweecap") of the best .
Our request: join Twitter and share your experience of the Ideas Festival. Recruit your friends and speakers. Amp up the conversation. More than ever tools exist to weave the Aspen Institute Community into a global conversation. And that’s something each of us can do.
We also wrote a brief "how to tweet guide" which itself looks like a bunch of tweets. Download Aspen Ideas Festival Twitter
The
Aspen 12-Step Great Ideas Program
Sharing the
Ideas Festival With The World
In 140
Characters or Less Using Twitter
1.
Admit there is a higher power: sign up for a free Twitter account:
www.twitter.com
2.
Tweets are (very) short messages: 140 characters or less.
3.
Always include #AIF09 in your tweet. That's our unique Ideas Festival tag
4.
Tweet from your laptop, Blackberry, iPhone ... or any phone that can text
5.
Full how-to instructions at www.www.aifestival.org/HowToTweet
6.
A good format: idea, speaker, where you are. As in an idea from a session:
Now
listening to @hirshberg at the Aspen Ideas Tweetorial. What a riot. #aif09
(a quote, the speaker, the conference)
7.
Tweet the essence of a session. Memorable quotes. Big ideas
8.
Tweet what moves you. What makes sense. What's bunk
9.
Tweet the sessions you're going to
10.
Tweet ideas from your conversations
11.
If you blog or upload video, be sure to tweet the link
12.
Learn more at the TWEETorial 4:00PM Tuesday, Mcnulty Room, Doerr-Hosier Center
Why
all this? Newsies, bloggers, people who follow ideas will see all these
thoughts coming from Aspen. They will take note. This will make the Ideas
Festival more open, more accessible, and more connected to more people.
June 29, 2009 in tcg | Permalink | Comments (20)
Before the Social Media Revolution, before Twitter, before blogging, before even the internet itself there was the Iranian Revolution.
In 1979 Ayatollah Ruhollah Khomeini was able to mobilize his supporters and fire the Islamic shot heard round the world with the subversive, emergent media of the day--- cassette tapes and the telephone. The Shah may have had complete control over mainstream media, but nobody was in charge of all the cassette machines that copied Khomeini's message of Islamic fundamentalism from France to Iran and ultimately into mosques across the country. So there is some irony that the revolutionaries of that era who now run the place are cast as today's reactionaries, on the receiving end of uncontrollable social media which relentlessly and inevitably are spreading the word, despite the state's desperate effort write history in its image and control the message. Honestly, Stalin would have been just as annoyed at Twitter and would have dispatched the KGB to shoot up the internet.
Back in the day the United States was on the wrong side of history as we watched the Shah's power crumble and then endured revolutionaries occupying our embassy and holding Americans hostage. Today things are flipped as the Iranians are outraged at a regime backed by Fundamentalists Gone Wild. Or to quote the 1968 Chicago Yippies who were the media influence for the 1979 Iranian radicals, "the whole world is watching" as the credibility of the Iranian state and its elections are challenged. Which raises a tempting question: are the forces that led to Islamic fundamentalism in the first place now about to self-organize once again and begin to lead to its undoing? After all, the first great manifestation of the Fundamentalist Islamic state was Iran 30 years ago. Al Queda and the Taliban simply open-sourced the Khomeini idea and extended it. The greatest challenge to fundamentalist Islam ever seen is being witnessed right now, in Iran as its people question the legitimacy of their ruling regime.
Well, almost. After 9/11 the USA mounted he greatest, most intense challenge to Islamic fundimentlaism ever. But that took untold billions of dollars, thousands of lives and ultimately ended up picking a fight with a non-fundamentalist regime that wasn't responsible for 9/11 in the first place. Which hurt us at home, hurt us in the eyes of many people of the Middle East, and will take us years to clean up. One could argue that what has been accomplished in the name of self determination , freedom and the power of democracy in the last 100 hours by the thoroughly pissed-off and energized people of Iran is more leveraged, sustainable and likely to spread virally that the efforts of the USA over the past 100 months in its endeavor to bring democracy to Iraq by force. This is not to diminish the valiant effort of our armed forces or our diplomatic successes. But it does point out that the top down, were gonna impose it approach we took is incredibly expensive and has a lot of annoying side effects that you don't have to worry about in bottoms-up people led movement. Many a CEO might note that top down imposed change in a corporation is a lot tougher to make stick effectively than engendering a bottoms-up movement among employees. This seems to be part of the fundamental grammar of the distribution media of our day.
President Ahmadinejad would like the world to believe that the forces opposing him are so much American and western hooligan meddling (Has any state that blamed hooliganism for its woes ever been anything other than a bad joke?) Its true that we Americans are contributing to the Iranian proto-revolution, but not in the state led manner that Ahmadinejad imagines. His problems stem from the modern version of the cassette tape. A set of thoroughly western, nee American, nee practically Northern Californian innovations: Twitter, the blogosphere and the Internet. There is a certain symmetry that the very nation that ushered in the Islamic revolution a generation ago with bits of subversive western technology may be returning to their playbook to remake themselves today. So, viva la revolution! Viva open media! And viva the first mass self-determination movement made possible by APIs! ( Okay, Obama used a lot of these techniques last year. But he had the advantage of operating on the home turf of a great Democracy. So watching all this play out in Iran is particularly stunning. )
June 18, 2009 in tcg | Permalink | Comments (13)
I've been part of an email thread at Monitor Talent about "Personal Brand Assistants," a term I never heard of until today. Think folks who might help you manage your online presence. At first I thought, "How absurd." But this was a serious thread that demanded a serious response.
So I decided to write a job description. Which I posted on Craig's list. It was flagged and removed as fast as you can say, "Whoa, that's not in our terms of service."
I can't believe Craig is killing new job opportunities at this moment in history. (And I'm not even gonna make the cheap Craig's List joke that comes to mind...) So for an economy that sorely needs new jobs, here is the newest of all:
April 30, 2009 in tcg | Permalink | Comments (57)
Much has been made of FDR's and Obama's first hundred days in office. It was Roosevelt who popularized the hundred day milestone: it marked the passage of the initial New Deal legislation and the conclusion of the special session of Congress that accomplished all that. One thing Roosevelt got that Obama didn't was broad bipartisan support. Obama aimed for that goal. Instead the left is leftier and the right plays to its base more than ever.
Here is an fascinating piece of history that illuminates the Roosevelt administration at the same moment in its history: FDR's twin thank-you letters to congress upon completion of the 100-days legislative initiative. FDR was inaugurated on March 4th, so his hundred days occurred in June.
On June 15th he sent these letters to Congress as it completed its special session: the document (above) which Speaker Henry R. Rainey read to the special session, and a brief handwritten note to the speaker asking him to thank the congress.
FDR writes:
Before the adjournment of the Special Session, I want to convey to you and the members of the House of Representatives, and expression of my thanks for making possible, on the broad average, a more sincere and more whole hearted cooperation between the Legislative and the Executive branches of the United States Government than has been witnessed by the American people in many a long year.
This spirit of team-work has in most cases transcended party lines. It has taken cognizance of a crisis in the affairs of our nation and of the world. It has grasped the need for a new approach to our problems both new and old. It has proved that our form of government can rise to an emergency and carry through a broad program in record time.
My grandfather, Modie Spiegel, was an avid collector of American historical letters and acquired these in the 1960s. I was a tot back then, but even as a kid I realized this was pretty cool historic stuff. And history it was until history began repeating itself. Suddenly we found ourselves in uncomfortably similar circumstances with a similar need for extraordinary leadership. FDR's words went from a piece of history to timely --- and a playbook to learn from. My friend (and grade school classmate!) Jonathan Alter at Newsweek has chronicled FDR's leadership efforts as he came to office. He points out that only three Presidents in our history accomplished so much in so little time: FDR, LBJ and Obam. Alter writes:
"Crisis leadership is, above all, about restoring confidence. Just as FDR got the country believing again in capitalism and democracy, Obama is so far making good on his pledge to navigate in a new direction. The people are responding. From January to April, the percentage of Americans saying the country is on the "right track" went up 23 points under Obama."
And, one could add, Obama is connecting with the American people despite a legislative environment more polarized than ever. Roosevelt pulled off his hundred days with a 72% Democratic Congress. Obama has only 60%. Its a testament to the Presdient's leadership and to the strengths of our system that Obama can claim, as Roosevelt wrote 76 years ago, "That our form of government can rise to an emergency and carry through a broad program in record time..."
April 29, 2009 | Permalink | Comments (31)
At the Google Zeitgeist conference this September I interviewed Best Buy CEO Brad Anderson about his efforts to accelerate the company’s growth strategies through the use of social media. We often think of social networks, wikis and the like as impacting only marketing or the media, but Best Buy is a great example of how they can fundamentally transform the enterprise and the art of management. And in so doing unleash new productivity, creativity and a smarter customer experience. I think Best Buy is a leading indicator what businesses will start to look like in the near future, which is why I found Anderson's insights so relevant.
I’ve been fortunate to have a front row seat to many of these developments: our company, The Conversation Group, has worked closely with Best Buy’s VP of Internet Strategy Michele Azar over the last year on implementing some of these changes and fostering an open, collaborative approach to partners, employees, customers and developers. The talk with Brad opened with a short video highlighting much of what Best Buy has been up to: click on the player below to view my entire conversation with Brad Anderson, starting with “the company as Wiki.”
Best Buy CEO Brad Anderson in conversation with Peter Hirshberg at Google Zeitgeist from peter hirshberg on Vimeo.
I first asked Anderson how a company that grew up in the distribution and product availability world came to adopt social networks, predictive markets, and an open approach to innovation and cooperation. Traditionally, we associate companies like this with classic top-down management approaches. Brad points out that as their business challenge shifted from simply distributing product to insuring customer delight under countless usage scenarios, only a method that tapped the wisdom of everybody made sense.
click here to view
Flips The Role Of Leadership
Next we discussed the impact all this had on traditional management and managers. Brad told me that it “absolutely flips the role leadership” since great ideas often come from the edge, not the brass. And, all this “ can be murder on middle management”
click here for Brad's comments
The Perfect Storm
One reason Best Buy provides insight into management to come is the perfect storm of a workforce and business challenge faced by Best Buy. The company has 170,000 employees, most of them of the under 30 net-generation that grew up with collaborative technology. They go to work every day solving technology problems for customers, where they are all potential experts. In retail, Brad told me, “You are exactly as motivated to deliver service as you feel like you are engaged in the work… so if you can create your job, you’re a lot better off!”
click here for Brad's comments
Marketplaces
Next we discussed some specific projects: the “Loop Marketplace” which replaces the suggestion box with a market where employees can submit and share ideas…and often get them funded. And a prediction market (like a stock market simulation) that was dead-on in predicating Christmas sales because, “It reveals insights in the system that aren’t captured by the hierarchy.”
click here for this part of the conversation
Blue Shirt Nation: The Best Buy Social Network
Here we discuss Blue Shirt Nation…the employee social network which was build by Steve Bendt and Gary Koelling in the advertising department to garner customer insight from employees. But from the moment it was turned on it was clear that employees would call the shots on this system and define how it would be used.
Click here for brad's comments
Self Organizing Work
One of the most dramatic examples of using a social network like Blue Shirt Nation to surface employee talents and enthusiasm is the case of The Employee Tooklit. When the IT system that employees used in store was getting tired and old, six employees (who turned out to be very talented computer geeks and coders) came to corporate and rewrote the system themselves in six week for a couple hundred thousand dollars (spent on pizza, coke, and hotel rooms.) All to the astonishment of the company’s IT consultant who said the project should cost $6,000,000 and take the better part of a year. Talk about unearthing hidden talent and creating new career paths for your employees!
Chick here as Brad discusses the Employee Toolkit
Brad talks about the fact that when you start using social technology to connect employees, everyone become a lot more aware of each individuals talents and stories. And this can lead to a lot more productivity and creativity. This has become something of a mantra at the company, under the mantle of I Am Best Buy. This thinking is beginning to affect strategy company wide. For example, this year's Holiday TV campaign is all about the highlighting the individual stories of Best Buy employees. It was shot by documentary film maker Errol Morris and blogged about here by Best Buy CMO Barry Judge. This is a direct example of how the "Company as Wiki" thinking is impacting the company's brand. By making the brand a lot more about people, it opens up up avenues for more social marketing in the future.
This theme of using the social network to tap unexpected employee talents shows up repeatedly. When employee participation in the company’s 401k plan was sub par, it was the employees themselves who took on the problem in a way that an HR department never could.
Click here for the the Case of The 410k Program
This has all lead to half the employee turnover Best Buy used to experience, and its also highlighted the importance of culture and values in management. In the days of top-down command and control, you could get away with telling employees what to do via procedures. When so many employees are collaborating, creating content, and inventing things only a shared culture to can deliver aligned behavior. Now, corporate values serve as boundaries and management tools the way process used to.
Brad's observations here
Mobile and The Customer Experience
The same activities that are being used internally, are now driving external customer experience, growth, and revenue generating activities. Best Buy employee Ben Hedrington articulates how the company's mobile strategy might evolve, and Brad comments on why Best Buy is increasingly in the customer experience business.
View the conversation here
Brad observed that while Best Buy is just at the beginning of deploying systems that tap the networked wisdom of its people, this is clearly one of the most powerful growth strategies he's ever encountered. The collective knowledge of customers, suppliers, and employees can lead to both a more informed customer support and relationship experience, as well as a better retail experience. The company initially grew by opening several thousand stores. Now there is the opportunity to open thousands of virtual stores, tapping the experiences, networks, and insights of its many people.
As we wrapped up, I showed brad a clip an employee at the Best Buy call center as she used Twitter to monitor the lousy experience a customer was having at a competitor, and how Best Buy intervened. Brad talks about the future and about how much more fun and productive enterprises will become as they move from top down, command and control to actually tapping the capabilities and networks of employees and customers.
Watch here
In spending time with Best Buy over the last year, its been interesting to watch how consciously they've been wrestling with the meaning and impact of collaborative technologies. They've realized that the best ideas bubble up, emergently.So management doesn't dictate what's gonna work, it has to listen for it. And then nurture it. There is also a darwinian aspect to all this: Best Buy has allowed for a large number of experiments to happen and then resources the ones that work. Not quite ever having enough resources forces collaboration between the various teams working on projects as they need to come together in a broader strategy. And the CEO himself has been recognizing and highlighting this success, which creates a culture if innovation even in a company facing the incredible challenges of today's retail environment.
November 06, 2008 in tcg | Permalink | Comments (247)
Richard Nixon was ultimately done in by the White House Plumbers who botched an operation during his reelection campaign and got him thrown out of office. For McCain, it was simpler. It took only one unreliable plumber to help McCain botch Ohio and ultimately the election. Proving again that American presidential politics is never kind phony plumbers. And that in both cases the winner was America herself, which despite it all, has a nose for talent. And, evidently, knows phonies.
November 05, 2008 | Permalink | Comments (5)
You have to be especially clueless to run an online wedding registry and piss off both bride and wedding guest alike. But Macy's and its partner the Wedding Channel seem to know the magic formula to deliver both a hostile site and 1995 style web marketing in a 2.0 world where merchants can and must do so much better.
I went online last night to buy Andreia and Justin a wedding gift. Ahh: they want an espresso maker from Macy's! And its on sale! How perfect. But before I buy the thing, I figure I should ask Andreia about it. A decent espresso machine is a considered purchase, and since this is a gift I figured I ought to hit pause and ask some questions of the coffee-drinkers-to-be: would they prefer a machine that grinds its own coffee, or do they really prefer the one that uses pods? Did anyone else give them one? Were they considering another model? Standard stuff before you buy something.
I reach the bride a few hours later and we conclude yes, this is the perfect machine. So I go back to Macy's... and the price just went up 20%. I'm suddenly not so happy about coffee. Sure sale prices end, but it helps to post things like, "Hurry... its the last day...buy me now." Isn't this the first thing they teach you in merchandising school? If you don't tell someone the sale is ending you loose both the urgency of the close and you create an unhappy prospect a moment later. Plus, when you're buying a gift for someone and you wanna check with them and make sure its a good thing, there's a bit more going on in the sales cycle. I fire off an email to Macy's asking if they'll extend the sale price to me. I get back a form letter telling me how to use the wedding registry function at any of the many merchants owned by Macy's. Retail demerits are rapidly stacking up.
So I Google the item and find that the Macy's (now expired) sale price is everybody else's retail price. Amazon has it for a whole lot less than Macy's sale price; $100 less when you include no tax and no shipping. And then I realize that all those Amazon reviews are even more useful when you're buying a gift in a category you know little about. All the questions I discussed with the bride are covered in the Amazon user reviews. More than ever before I realize, "Why do business with some merchant who only gives you a teensy product description when smart web merchants tell you what the world thinks of a product and items like it."
These days great cataloging and merchandising is no longer just about a product detail page with a picture, brief description and a brand like Macy's that says, "Ask no more questions. Were Macy's. Buy the thing. Trust us!" No, I'm not going to. Not only do you have a deceptively bad price and about the worst sale price merchandising practice imaginable, but you are cutting me off from the oxygen of the whole social conversation of what people think about the product. So please, go back to 1961 and leave me alone.
Long story short, Amazon is delivering the espresso machine Monday. I'm happy. Andreia is happy. Amazon is doing its thing. And I've got no time for Macy's.
Sure these issues aren't an issue if you're helping a couple complete a set of Champagne flutes, but there is no reason for gift registries to be the low IQ end of online retailing.
But it gets worse. Because really, what could be worse than a bride scorned? I call up Andreia to tell her about my Macy's experiece . And she exclaims, " Those guys are so lame I never want to deal with them again!"
Item: Andreia wanted to return a wedding gift from Macy's registry because she got the same thing from someone who bought it elsewhere. Macy's would only credit the return back to the original purchaser, not to the bride's account. In other words, the system made it impossible to exchange a wedding gift if the transaction started on line and ended up in the store. Which is where most gift exchanges do end up. Great for CFO's, lazy IT guys and rigid policy makers. Enough to recuse yourself from the wedding registry business if you want to delight your customer. After talking to three different people Andreia finally got what she was after. Sure this is a multichannel sale--- online transaction, in store return--- but these days that's a lousy excuse for lousy service. After all, retailers had at least ten e-years to fix problems like this.
Item: Andrea wanted to remove some knives from the registry. This requires a call to customer service to get it right. And the customer service person manages to mark the knives as purchased rather than deleting them. Sure this means no one will get her the knives she doesn't want. But it also means folks will think she already has the cutlery she needs, so she'll end up with no knives at all. I don't want to tell you what Andreia wanted to do with her knives when she finally got them.
Before posting this I wanted to check with a couple of other very savvy friends whose weddings I attended to make sure these weren't one off experiences. From Donna: "The whole experience was arduous at best. Wait until the part where crappy wares rip, rust and tarnish in week one of the marriage and they tell you to mail a microwave back to the manufacturer! " And for my benefit she adds, "Just get us a Home Depot gift certificate. Thats what we really need!" I got the most succinct response from Ali, who must have done her research: "Did not register at lame Macy's or Bloomingdales!"
Note to Macy's CEO Terry J. Lundgren: unaided two out of three brides used the word lame to describe your service. The other called it arduous. At best.
A big part of the problem is Macy's and the Wedding Channel (which operates the Macy's and many merchant's wedding registries ) are separate companies. And Macy's stores and its online operations are operated separately. But if you're a busy bride-to-be you don't want all this separateness, you'd like a little seamless integration to make life easy. And in a world of API's, mash-ups, social media and the rapid development of systems that keep up with customers, this seems like so much corporate cluelessness. If I were Macy's I'd appoint a wedding czar--- probably a bride with a lot of friends--- and ask her to come up with something that worked better for brides and wedding guests alike.
If you're a bride or groom and have had similar experiences, I'd love to hear about them.
September 11, 2008 | Permalink | Comments (40)
The glasses. The closed mouth resolve. The angle. The military
pageantry of it all. Yahoo news runs this shot of VP prospect Joe
Biden today. Did the photographer know what a "leader who knows his military stuff" money shot looks like? Did he think, "I've seen this picture in the history books. I gotta get one too!"
My first reaction was one of familiarity. Then i realized I had General Douglas MacArthur, some one I don't usually think about, on my mind. And in this week of geopolitical saber rattling and jockeying, I felt "yea, we could use a little Doug MacArthur in an Obama administration." One guy wears a fancy hat, the other a big-ass military transport. Its all good.
Did Joe Biden know exactly whose glasses he was pulling from
history? Who told him about that facial expression? I duuno. But it seems like a very timely and evocative shot to
show up hours before Obama has to pick his running mate. And make the
single biggest brand development decision of the campaign.
Joe's overseas now. But he will return.
August 19, 2008 | Permalink | Comments (5)
May 29, 2008 | Permalink | Comments (7)
Remember the good old days when you saw something and decided whether or not to post about it? Or when you took all those pictures at a party and got up the next morning and thought about which ones were appropriate for Flickr? Or all that stuff you went through editing video and deciding what to post? All that is so loaded with 20th century values. Flixwagon lets you turn on your Nokia N95 camera phone (in the U.S.), click the "broadcast now" soft button and anything you see or say... anyone can see or hear! In this interview
Xen from Flixwagon tells me about the time she made a pocket broadcast. Like an unintended pocket call, except the video stream when out--live from her life---unintended. And there is the story about the Hillary Clinton event that was closed to the broadcast press... except it was broadcast. And through the combo of Flixwagon and Twitter the press tuned in live via camera phone.
I suggested to Xen they post set of best practices or warnings, like all the stuff we ignore about operating potentially dangerous machinery. My list might include:
-Warning broadcasts are live. Use with discretion when you're inebriated.
-Warning. You're not likely to have much discretion when you're inebriated.
-The Golden Rule of Broadcast: Ask permission to broadcast others as you'd hope they'd ask permission of you
-If your are under 18, read the warnings.
-Warning: No one under 18 heeds warnings.
I'm actually delighted that all the stuff that sat in the way of shooting video and posting it has gone away. Now everything's a post, life's a broadcast, and going live has also been completely democratized.
Things will never be the same. Sure its a cliche, but here's a place it applies. Or, as I said just a moment ago:
April 21, 2008 | Permalink | Comments (1)
At 12:32 today the Associated Press attempted an act of social alchemy : they tried to make Paris Hilton gossip go away. Seriously.
This item ran over the AP broadcast wire to radio and tv stations:
Stations: KILL the following cuts fed on the 12:32 P.M.
11-13-07-take 1 network feed:
Cut 233, 234 and 235
A publicist for Paris Hilton says Hilton never made any comments
about helping drunken elephants in India.
A kill is mandatory. Make certain this material is not aired.
A sub will not be filed.
AP Broadcast News Center
Way to go AP; keeping those mainstream media clients in line!
Meanwhile, over in the Blogosphere Technorati reports 1,976 blog posts on "Paris Hilton" AND "Elephant."
So either its a bogus rumor, or its goofy, true and real... in which case the news is more about silly publicists and the power they yield. As in, "Kill the following: A publicist for Paris Hilton says Hilton never made any comments about helping drunken elephants in India."
Remember the old saw about you cant make this stuff up?
November 13, 2007 | Permalink | Comments (3)
I'm at a conference in Athens put on by the WPP group on the future of advertising, media and technology.
A session on online advertising inspired me to post links to two documents:
The Memo on Monday Morning, a white paper written by Steve Hayden (Vice-Chairman, Ogilvy), Doc Searls (Cluetrain Co-author) and myself on conversational marketing. I also posted on the topic at Technorati.
Digital Interactivity: Unanticipated Consequences for Markets, Marketing and Consumers a draft paper from two professors at the Harvard Business School presents a great framework to understand how online marketing is moving from the direct response model to a community model.
October 05, 2007 | Permalink | Comments (10)
Andrew Sullivan nails the conservative meme, "They keep repeating the line that only the "left" will be angry. And links to some posts that (rather lamely it seems) make the point here and here.
If you look at the conservative blogosphere as a whole, and not just the few who reliably spread the party line the meme doesn't seem to be playing out particurlarly well. A Technorati search of blogs tagged "conservative" that use the term Libby shows a lot of anger and disbelief from the rank and file.
At 5:28 PDT as I write this some of the headlines are: Outrage Fatigue, the rather exasperated "I Do Not Favor Impeachment", Equal Justice Under Bush and Contempt of Court
Here is an additional Technorati seach that further constrains the results to more authorative conservative bloggers. Folks aren't much happier here either.
Earlier in the day, before this news broke, the Washington Post ran an article on the increasingly detached bunker mentality of Bush Presidency headlined, "A President Besieged and Isolated, Yet at Ease." It provides a prety good explanation of the tone deaf thinking that led to the Libby decision. The founders granted our President extrodinary powers of clemency and pardon, but when the collective reaction to their use is, "what an awful decision from a clueless guy" the political fallout can be equally extraordinary.
Postscript: best headline yet. Even Paris Hilton Served SOME of Her Time
Post Post Script: The last time I got riled up with such clarity was Watergate. For years it seemed like we were living in ambiguous times. No longer. If there is one thing this President is doing well, its helping to unite the country in realizing that things are going very wrong--- and with little ambiguity about who to hold accountable.
Only this president could mange to pack the equivalent of the tragedy of the Vietnam war and the hubris of Wategate into a single administration.
July 02, 2007 | Permalink | Comments (2)
Newsweek has discovered that the President Of The United States has a science advisor, and they are asking readers to submit questions!
Not only is it encouraging to hear that the President is aware of science, but the fact that they are listening to the audience shows what an enlightened democracy we really are. I'm patriotic, so I've fired off my questions for Newsweek to take to the White House and learn more about science. In the off chance that my questions and the answers from Science Advisor Marburger don't make it back to Newsweek, I'm reproducing my letter here:
Dear Dr. Marburger,
I'm excited to hear from the White House on issues of science, especially given how controversial this has become in Washington. A lot of the President's supporters have pointed out recently how suspect science is, and how science has not really been too supportive of the facts as the Administration would like them to be. So here are my questions:
I understand the earth is only 8,000 years old and this geologic time stuff is so much liberal hooey. What is Genisis, chopped liver? As supporters of the President we really need your help here. Can you please help explain why science keeps coming up with million year old rocks and then puts all this in text books?
This bit about mankind evolving from alge and apes. Why isn't the white house doing more about this? Science is getting in the way again, and isn't this your job to fix ?
Global warming. Isn't it scientifically proven that there is co2 in soda pop? Our GI's live for soda. We take away co2 and the soda's flat. Flat soda and you have a bunch of demoralized GI's. We have enough of that already (damn scientific polls telling us its an unpopular war, but I won't hold you responsbible for that, Dr. Marburger.) So the more we push this global warming stuff the more lakluster we Americans become and then we just poop off and loose our mojo. Dr. Marburger this is no way for a great people to be!
So can't we just put science in its place, in a museum perhaps, and get on with a more convienient truth.
Yours Truly,
Peter Hirshberg
June 06, 2006 | Permalink | Comments (14)
I'm posting this both on my blog, and on the Technorati weblog.
This is a great example of how brands can really engage their audience. Here you have the Hollywood--- home of the ultimate media companies. And film marketing--- which has been about posters and junkets. Amazing things happen when you let the brand side of a media company go beyond traditional marketing behavior and actually engage in conversation--- and act like a media company itself.
Technorati and Paramount Classics have announced an eighteen-month relationship to bring blogosphere discussion about each of their upcoming films directly to each film's web site. We've begun with An Inconvenient Truth, the global warming documentary starring Al Gore, which will be in select theaters beginning May 24th. The site, with live blogger commentary, is here. Here's a link to our official press release.
Film sites have traditionally been one-way marketing vehicles. A place to find trailers, synopsis, actors' pictures, and bling for fans to download. But seldom a big tent for conversation and ideas. Paramount Classics recognizes that their film site will be more vibrant and authentic if the unfettered conversation about a film plays out on the film home page. Its a terrific way to shine attention on the word of mouth about a film--- which is traditionally difficult to find since blog discussion is spread out over thousands of blogs, but never in one place. The studio is both making word of mouth about their film easy to find, and creating traffic for bloggers who are writing about the picture.
The Inconvenient Truth site highlights both posts about the film, and posts about climate change and global warming which may never mention the film. About an hour after the site went live I dropped by and found a fascinating post that led to an oil-industry funded organization that is starting to run TV spots proclaiming that global warming is bogus. Throughout the weekend I checked back to watch the blogosphere's reaction to that drama. A film site that tunes into the live web really is a lot more lively than the alternative.
By the way, this is a well crafted film. Unlike Fahrenheit 9/11, which was a polemic and made the left act left-ier and the right behave right-ier, this picture does a great job of laying out its argument and --- just when you're wondering if an argument holds weight-- coming back with evidence to make its point. In many ways this film and the blogosphere were made for each other. Its going to be fascinating to watch how the left and right, the energy industry and environmentalists speak to one another in the coming weeks. No matter where you stand on the issue, go see the film. Blog about it. Its going to be a quite a consequential discussion!
May 22, 2006 | Permalink | Comments (70)